Key Responsibilities
Manage lead maturing and follow-up calls to convert prospects into customers.
Maintain accurate customer relationship management (CRM) data and call records.
Make Outbound calls to potential clients
Receive inbound calls and provide prompt support and information to customers.
Build and maintain solid relationships with existing and potential clients.
Coordinate with the sales and operations teams for smooth service delivery.
Perform back-office duties including data entry, documentation, and report generation.
Ensure timely communication and maintain a qualified tone with every interaction.
Work towards achieving individual and team performance targets.
Required Skills :
Minimum 1 year of experience in telecalling, customer service, CRM, or back-office operations .
Excellent communication skills in Bengali , Hindi and English (knowledge of other languages is an advantage).
Robust coordination, follow-up, and documentation skills.
Confident, disciplined, and goal-oriented.
Pay: ₹10,000.00 - ₹20,000.00 per month
Ability to commute/relocate:
Ballygunge, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
What is Your Current CTC?
Education :
Bachelor's (required)
Experience :
Tele Sales: 1 year (required)
Language :
Hindi (required)
English (required)
Bengali (required)