Company : Armor Steel Industries Pvt Ltd Location : Lothda, Rajkot, Gujarat Department : Sales & Business Development Reports to : Zonal Sales Manager (ZSM)
Education : Graduate in Commerce/Business Administration/Any relevant field
Experience required : Fresher with Excellent Communication or 2+ years of Sales Coordination
Required Soft skills : Solid Communication skill, Coordination skill
Required Technical skills : CRM working knowledge, MS Excel & reporting skills, Documentation accuracy Industry Preference : Any
Annual CTC : Up-to 3.00 LPA
Position Overview : The Sales Coordinator supports the sales team by managing coordination between customers, internal departments, logistics, and management to ensure smooth execution of sales activities, order processing, and customer service operations.
Key Responsibilities : 1. Sales Coordination
Coordinate with the sales team for order status updates and execution.
Maintain communication between customers and internal departments.
Support Area Sales Managers and Regional Sales Managers in daily reporting activities.
Track inquiries and convert them into actionable follow-ups.
Order Processing
Prepare quotations as per company guidelines.
Process customer orders in ERP/CRM systems.
Coordinate with dispatch and production teams for timely delivery.
Ensure accuracy in order documentation.
Customer Support
Handle customer inquiries professionally.
Share product information, pricing details, and dispatch schedules.
Resolve customer coordination issues with internal teams.
Documentation & Reporting
Maintain customer database and sales records.
Prepare daily, weekly and monthly sales reports.
Track pending orders and follow up internally.
Maintain quotation records and approval tracking.
CRM & Data Management
Update CRM with visit details, inquiries and order updates.
Maintain client communication records.
Support sales pipeline tracking.
Internal Coordination
Coordinate with:
Production team
Dispatch/logistics team
Accounts department
Sales team
Ensure smooth execution of order lifecycle.
Key Performance Indicators (KPIs) :
Timely quotation preparation
Accuracy in order processing
CRM update discipline
Customer response turnaround time
Dispatch coordination efficiency
Sales team support effectiveness