We are looking for a motivated and customer-focused Sales Executive to handle inbound calls from potential and existing customers. The role involves understanding customer requirements, providing accurate product/service information, and converting inquiries into successful sales while delivering an excellent customer experience.
Key Responsibilities
Handle incoming calls and respond to customer inquiries in a timely manner
Identify customer needs and recommend suitable products or services
Convert inbound leads into sales prospects
Achieve daily/weekly/monthly sales targets
Maintain accurate records of customer interactions in CRM systems
Address customer concerns and resolve queries effectively
Follow up with interested customers to close sales
Collaborate with internal teams to ensure smooth service delivery
Required Skills & Qualifications
Any graduate / undergraduate (depending on company requirements)
Solid communication skills (verbal and listening)
Basic computer knowledge and familiarity with CRM tools
Good persuasion and negotiation skills
Ability to work in a target-driven setting
Customer-focused attitude
Preferred Qualifications
Prior experience in inbound sales, telecalling, or customer support
Experience in BPO, banking, telecom, or e-commerce sectors