Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a agile service identifying and solving issues within multiple components of critical business systems. Must have
skills:
Red Hat OS Administration Good to have
skills:
Google Kubernetes Engine, Microsoft Azure IaaS Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, your day involves acting as a software detective, diligently investigating and resolving issues across various components of essential business systems. You will engage in dynamic problem-solving activities, ensuring the smooth operation and reliability of critical applications. Your role requires a proactive approach to identifying system anomalies and collaborating with different teams to maintain optimal system performance throughout the day. Roles &
Responsibilities:
• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to ensure timely resolution of application issues.
• Document troubleshooting steps and solutions to build a knowledge base for future reference.
• Monitor system performance and proactively identify potential areas of improvement.
• Assist junior team members by sharing knowledge and providing guidance when necessary. Professional & Technical
Skills:
• Must To Have
Skills:
Proficiency in Red Hat OS Administration.
• Good To Have
Skills:
Microsoft Azure IaaS, Google Kubernetes Engine.
• Strong understanding of Linux system architecture and command-line tools.
• Experience in managing and troubleshooting server environments.
• Familiarity with scripting languages to automate routine tasks.
• Ability to analyze logs and system metrics to diagnose issues effectively. Additional Information:
• The candidate should have minimum 2 years of experience in Red Hat OS Administration.
• This position is based at our Kolkata office.
• A 15 years full time education is required.
📌 Application Support Engineer (Kolkata)
🏢 Accenture in India
📍 Kolkata
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