Company Description FACE Prep is one of India's largest placement-focused skill development companies, specializing in job preparation for the tech sector. Since 2008, FACE Prep has helped millions of students kickstart their careers through structured programs and targeted training. The company offers masterclasses, self-paced prep courses, workshops, and bootcamps designed to build skills needed for top-paying tech roles. FACE Prep's alumni work across leading global organizations such as Google, Microsoft, Meta, Adobe, PayPal, Amazon, TCS, Infosys, Wipro, Thoughtworks, Cognizant, and Accenture. The organization is committed to empowering students with high-quality, industry-relevant learning experiences.

Role Description This is a full-time Inside Sales Associate role based on-site at FACE Prep's office in Coimbatore. The Inside Sales Associate will engage with prospective learners, explain FACE Prep's programs, and guide them in selecting the right courses based on their career goals. The role involves handling inbound and outbound calls, responding to inquiries via email or chat, and maintaining accurate records in the sales CRM. The associate will follow up on leads, support the conversion process from prospect to enrolled learner,



and collaborate with the marketing and operations teams to improve the overall learner experience. The position also includes meeting daily and monthly sales targets, providing courteous customer service, and sharing feedback from learners to help refine FACE Prep's offerings.

Qualifications

- Candidates should possess skills in Inside Sales and Lead Generation, with an interest in guiding learners toward suitable training programs.
- Candidates should possess skills in Customer Service and Customer Satisfaction, with the ability to respond promptly and professionally to inquiries.
- Candidates should possess skills in Account Management, including maintaining accurate records of interactions and follow-ups.
- Solid verbal and written communication skills ; proficiency in regional languages is an advantage.
- Ability to build rapport quickly, listen actively, and explain solutions clearly to prospective learners.
- Comfort with using CRM tools, office software, and online communication platforms.
- Any bachelor's degree or equivalent education; fresh graduates are encouraged to apply.
- Enthusiasm for the education and skilling sector, with a willingness to learn and work in a target-driven environment.

📌 Inside Sales Associate ( Fresher ) (Coimbatore)
🏢 FACE Prep
📍 Coimbatore