- Run the daily flow: order intake → cutting → packing → dispatch.
- Prepare staff rosters, track attendance and manage shift hand-over.
- Quality-check products at cutting and packing (weight, appearance, temperature).
- Keep stock records accurate and coordinate with the store keeper once hired.
- Handle customer complaints and identify the root cause.
- Run the daily hygiene checklist and send a daily report to the owner.
Looking for: 2+ years in food, retail or logistics operations; comfortable with Excel and WhatsApp Business; graduate preferred.