- Oversee stock levels and ensure proper display of jewellery collections.
- Monitor inventory movement and coordinate with procurement teams for replenishments.
- Conduct regular stock checks to prevent discrepancies and losses.
2. Store Audit & Compliance:
- Conduct routine store audits to ensure adherence to operational and security protocols.
- Maintain records of transactions, billing accuracy, and product handling procedures.
- Ensure compliance with brand guidelines and company policies.
3. HNI Customer Interaction:
- Provide a personalized shopping experience for high-net-worth clients.
- Handle special requests, customized orders, and exclusive jewellery selections.
- Build and maintain strong relationships with HNI customers for repeat business.
4. Team Management:
- Lead, train, and motivate the sales team to achieve performance goals.
- Conduct daily briefings to align staff with sales targets and customer service standards.
- Address staff concerns and foster a team-oriented work environment.
5. Duty Roster & Scheduling:
- Prepare and manage the duty roster to ensure adequate floor coverage.
- Assign responsibilities to team members for efficient showroom operations.
- Monitor attendance and manage leave schedules.
6. Target vs. Achievement:
- Set daily, weekly,
and monthly sales targets for the team.
- Track and analyse sales performance, providing feedback and strategies for improvement.
- Implement incentive programs to boost motivation and productivity.
7. Grooming & Presentation Standards:
- Ensure all staff adhere to company grooming and dress code policies.
- Conduct regular checks on personal presentation and professional etiquette.
- Train staff on luxury customer service and showroom etiquette.
3. COMMUNICATIONS & WORKING RELATIONSHIPS:
§ Working relationship with Store Head & Other team member.
§ Communication: Proficient in English, Hindi & Odiya
4. QUALIFICATIONS, EXPERIENCE, & SKILLS:
- Education Graduate
- 6Yrs to 8Yrs experience with 4yrs relevant experience
- Strong leadership and team management abilities
- Excellent customer service and VIP handling skills.
- Knowledge of jewellery, gemstones, and retail best practices.
- Analytical mindset for sales tracking and target achievement.
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid time off
- Provident Fund