Department: Business Development (BD-SS)

Location: Noida, Uttar Pradesh

Experience: 2-4 Years

Team Handling: 30–40 Telecallers + Team Leaders

Job Summary

We are looking for an experienced team leader – Business Development to manage and drive the performance of a large telecalling team. The candidate will be responsible for team management, business development, target achievement, and improving the productivity of the telecalling team.

Key Responsibilities

- Manage and supervise a team of 30–40 telecallers along with Team Leaders.

- Monitor daily calling activities, team productivity, and business development targets.

- Ensure achievement of daily, weekly, and monthly business targets.

- Track team performance through MIS reports and performance dashboards.

- Train, guide, and motivate telecallers to improve conversion rates.

- Monitor call quality, follow-ups, lead conversion, and customer engagement.

- Coordinate with Team Leaders to resolve operational issues and improve efficiency.

- Prepare and share regular performance reports with senior management.





- Identify performance gaps and implement corrective action plans.

- Ensure proper team attendance, discipline, and adherence to company policies.

Required Skills

- Strong team management and leadership skills.

- Excellent communication and interpersonal skills.

- Experience in telecalling, business development, and target-driven operations.

- Positive knowledge of MIS reporting and performance tracking.

- Strong problem-solving and decision-making abilities.

- Ability to manage a large team and work under pressure.

Eligibility Criteria

- Minimum 2-4 years of relevant experience.

- Prior experience managing a telecalling team is mandatory.

- Experience handling 30–40 telecallers and Team Leaders will be preferred.

- Graduate in any discipline preferred.

(phone hidden) || Email Id - [email protected]

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Team Leader (Noida)
🏢 Taksh groups
📍 Noida