1. Guest Service & Engagement

- Welcome Guests: Greet visitors warmly as they enter resort shops, spas, activity desks, or reception areas.
- Provide Information: Offer detailed knowledge about resort amenities, local attractions, pricing, schedules, and promotional packages.
- Resolve Inquiries: Handle guest questions, special requests, and complaints promptly with a polite, solution-oriented attitude.

2. Sales & Revenue Generation

- Drive Conversions: Promote merchandise, spa services, membership programs, excursions, or room bookings to meet or exceed monthly sales goals.
- Upsell & Cross-Sell: Recommend complementary products, upgraded packages, or loyalty/membership enrollments.
- Lead Handling: Convert phone, email, or walk-in sales inquiries into confirmed bookings or purchases.

3. Transactions & Cash Handling

- Operate POS Systems:



Process sales, returns, exchanges, and room-charge billing accurately using point-of-sale hardware and software.
- Manage Records: Maintain accurate daily logs of transactions, reservations, cancellations, and guest preferences.

4. Team Coordination

- Cross-Department Communication: Coordinate with front desk, reservations, housekeeping, or tour desks to fulfill guest requests seamlessly.
- Shift Reporting: Prepare end-of-shift sales reports and hand over crucial guest notes to incoming staff. [1]

Pay: ₹11,000.00 - ₹20,000.00 per month

Perks:

- Flexible schedule
- Food provided

Work Location: In person

📌 Sales Associate (Panvel)
🏢 Visava Amusement Park & Resort
📍 Panvel