12 Nov
|
Value4Brand
|
Delhi
Job Title: Client Servicing Executive – Digital Marketing
Department: Digital Marketing
Experience: 1–3 Years
Employment Type: Full-Time
Location:Nsp,near Pitampura
Job Overview
We are looking for a proactive, organised, and client-focused Client Servicing Executive to manage client relationships and coordinate digital marketing activities. The candidate will act as the primary point of contact between clients and internal marketing teams, ensuring smooth communication, timely execution of campaigns, and high levels of client satisfaction.
The ideal candidate should have a positive understanding of digital marketing, excellent communication skills, and the ability to manage multiple client accounts simultaneously.
Key Responsibilities
- Client Relationship Management
- Serve as the primary point of contact for assigned clients.
- Understand client requirements, business objectives, and marketing expectations.
- Build and maintain strong, long-term client relationships.
- Handle client queries, feedback, and concerns professionally.
- Digital Marketing Coordination
- Coordinate with internal teams for SEO, Social Media Marketing, Google Ads, Meta Ads, Content Marketing, and Website Development.
- Communicate client briefs and campaign requirements to respective teams.
- Ensure timely execution and delivery of marketing activities.
- Monitor campaign progress and follow up with teams on deliverables.
- Reporting & Performance Tracking
- Prepare and share regular campaign performance reports with clients.
- Track campaign progress, deliverables, and marketing KPIs.
- Coordinate with performance marketing teams to understand campaign results.
- Suggest improvements based on campaign performance and client feedback.
- Account Management
- Manage multiple client accounts and maintain daily communication.
- Schedule client meetings and prepare meeting updates.
- Maintain records of client discussions, requirements, approvals, and deliverables.
- Identify opportunities for upselling and cross-selling digital marketing services.
- Internal Team Coordination
- Work closely with creative, content, SEO, social media, and performance marketing teams.
- Ensure all client requirements are clearly communicated.
- Follow up on pending tasks and maintain project timelines.
- Ensure quality and timely delivery of client work.
Required Skills & Qualifications
- Bachelor's degree in Marketing, Business Administration, Communications, or a related field.
- 1–3 years of experience in client servicing, account management, or digital marketing.
- Basic understanding of SEO, Google Ads, Meta Ads, and Social Media Marketing.
- Excellent verbal and written communication skills.
- Strong client-handling and relationship-management abilities.
- Good coordination, multitasking, and time-management skills.
- Proficiency in MS Excel, PowerPoint, Google Sheets, and email communication.
- Ability to work under deadlines and manage multiple projects simultaneously.
Preferred Candidate Profile
We are looking for someone who is confident in communicating with clients, understands the basics of digital marketing, takes ownership of responsibilities, and can efficiently coordinate with different teams to ensure successful campaign execution.
If you are passionate about digital marketing, client relationship management, and delivering great customer experiences, we would love to hear from you!
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Paid time off
- Provident Fund
Work Location: In person
📌 Client Servicing Executive (Delhi)
🏢 Value4Brand
📍 Delhi