We are looking for a motivated and enthusiastic Fresher IT Administrator to join our IT team. The candidate will assist in managing end-user systems, Microsoft 365 administration, basic networking, security compliance, and day-to-day IT support operations. This role provides an excellent opportunity to build expertise in enterprise IT infrastructure and cloud technologies. Inspired by the responsibilities outlined for the senior role, the fresher will work under guidance while gaining hands-on experience across infrastructure and M365 environments.

Key Responsibilities:

End User Support

- Provide technical support for laptops, desktops, and peripherals.
- Install, configure, and troubleshoot Windows operating systems and applications.
- Support user account creation, password resets, and access management.
- Assist users with Microsoft 365 applications and collaboration tools.

Microsoft 365 Administration

- Support administration of Exchange Online, Teams, SharePoint, and OneDrive.
- Assist in user onboarding and offboarding activities.
- Monitor mailbox and user access-related issues.
- Support implementation of MFA and basic security policies.

Network & Infrastructure Support

- Assist in monitoring network devices and connectivity issues.
- Support VPN and Wi-Fi troubleshooting.
- Help maintain IT asset inventory and documentation.
- Coordinate with vendors for hardware repairs and replacements.

Security & Compliance

- Ensure systems comply with organizational security standards.




- Support antivirus and endpoint security monitoring.
- Assist during security audits and compliance reviews.
- Report security incidents and vulnerabilities to senior team members.

Documentation

- Maintain IT procedures, asset records, and support documentation.
- Create user guides and knowledge-base articles.

Required Skills

- Basic knowledge of Windows Operating Systems.
- Understanding of computer hardware and troubleshooting.
- Basic networking concepts (TCP/IP, DNS, DHCP, VPN).
- Familiarity with Microsoft 365 applications.
- Valuable analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Willingness to learn new technologies and tools.

Preferred Qualifications

- BE/BTech/BCA/MCA in Computer Science, Information Technology, Electronics, or related disciplines.
- Knowledge of Microsoft 365 Admin Center is an advantage.
- Understanding of Azure AD / Entra ID is a plus.
- Internship or academic project experience in IT Support or System Administration.
- Basic exposure to cloud platforms such as AWS or Azure.

Nice to Have

- Knowledge of cybersecurity fundamentals.
- Understanding of IT asset management processes.
- Familiarity with ticketing tools and IT helpdesk operations.
- Microsoft Fundamentals certifications (MS-900, AZ-900) preferred.

Pay: ₹300,000.00 - ₹500,000.00 per year

Benefits:

- Commuter assistance
- Health insurance
- Paid time off
- Provident Fund

Work Location: In person

📌 IT Administrator (India)
🏢 Firsthive
📍 India