Location: Thane West, Maharashtra
Experience: 0–1 Year
Job Type: Full-Time, In office
Department: Guest Relations

Job Summary

We are looking for a well-groomed, enthusiastic, and customer-oriented Guest Relations Executive (GRE) to join our hospitality team in Thane West. The ideal candidate should have good communication skills and a passion for providing excellent guest service.

Key Responsibilities

- Welcome guests and ensure a warm and professional first impression.
- Handle guest inquiries, requests, and complaints politely.
- Assist guests with check-in, check-out, and other service-related requirements, as applicable.
- Coordinate with housekeeping, front office, and other departments to ensure smooth operations.
- Maintain guest records and update relevant information.
- Follow up with guests to ensure satisfaction.




- Handle guest feedback and resolve concerns promptly.
- Maintain professional grooming and hospitality standards.

Requirements

- 0–1 year of experience in guest relations, front office, customer service, or hospitality.
- Freshers with good communication skills are welcome.
- Excellent verbal communication and interpersonal skills.
- Pleasant personality with a customer-focused approach.
- Basic computer knowledge.
- Ability to handle guest queries professionally.
- Positive attitude and willingness to learn.
- Candidates available to join soon will be preferred.

Pay: Up to ₹22,000.00 per month

Benefits:

- Food provided

Work Location: In person

📌 Guest Relation Executive (India)
🏢 Ajahara services
📍 India