Customer Relationship Executive (CRE) (Kolkata)

Customer Relationship Executive (CRE) (Kolkata)

12 Nov
|
SHM Shipcare
|
Kolkata

12 Nov

SHM Shipcare

Kolkata

Edocational Qualification:-Minimum Graduate

Job Location: Khidirpur, Kolkata.

Job Description

- Cold Calling with customers.
- Making Quotations and raising Invoices to the clients.
- Preparing relevant documentation and ensuring timely delivery of products and services to client in coordination with the stores and logistics team
- Maintaining and expand interrelationships with existing clients, thus enhancing the business
- Client Servicing: To be the SPOC for clients on operational issues, and ensure timely deliverables to the Client.
- Following up with the clients for the pending payments.
- Customer Feedback: Coordinating with teams to develop marketing strategies and provide customer feedback to the product team.
- MIS Maintenance: Managing the customer data and maintaining regular MIS reports.




- Maintaining records for the quotations sent.
- Understanding the customer query and accordingly giving the resolution for the same.

Skills

- English Communication has to be fluent & operations of Tally ERP system.

Contact HR-Madhuri-(phone hidden)

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Advantages:

- Provident Fund

Application Question(s):

- Will you be able to reliably commute to Khidirpur, Kolkata, West Bengal, Kolkata - 700023, West Bengal for this job?
- Do you have an Experience using Tally Software?

Experience:

- Customer relationship management: 1 year (Preferred)

Work Location: In person

📌 Customer Relationship Executive (CRE) (Kolkata)
🏢 SHM Shipcare
📍 Kolkata

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