Experience: 6 – 9 Years
Required Skills: EBS Contract

Job Description:

We are looking for an Oracle E-Business Suite Functional Consultant specializing in Service Contracts (OKS) and Install Base (CSI). You will lead requirements gathering, configuration, testing, and support for service and warranty management processes, and work closely with technical teams, business stakeholders, and adjacent module owners (OM, AR, Inventory, Depot Repair, TeleService/Field Service). Key Responsibilities Solution design and implementation Gather and analyze requirements for service contract, warranty, extended warranty, and subscription processes. Conduct fit-gap analysis and design solutions in line with Oracle best practices. Configure Service Contracts: contract types and subtypes, line styles, coverage templates, business processes, billing schedules, pricing, renewal rules, and approval workflows. Configure Install Base: item instances, instance types and statuses, transaction subtypes, source transaction types, counters, and party and account relationships. Set up and manage the integration between Order Management, Install Base, and Service Contracts (e.g., contract creation from OM order lines, IB instance creation on shipment). Operations and support Manage the contract lifecycle: authoring, entitlement checks, renewals, termination, cancellation, and billing. Resolve L2/L3 production issues, including contract-to-billing interface errors and IB instance creation and update failures. Run and monitor concurrent programs such as Service Contracts Billing, Renewal Reminder, Contract Expiry,



and IB Open Interface/Mass Update. Data and integration Define data migration strategy and mapping for legacy contracts and installed base data. Work with technical teams on RICEW components: reports, interfaces, conversions, extensions, and workflows. Support integrations with third-party billing, CRM, and field service systems. Testing and delivery Prepare functional specifications (MD.050), test scripts, and configuration documents (BR.100). Lead SIT and UAT, provide go-live support, and deliver user training and documentation. Support upgrades and patching, including regression testing. Required Skills and Experience 6-7 years of Oracle EBS functional experience, with at least 4 years in Service Contracts and Install Base. Participation in at least 2-3 full-cycle implementations (R12.1/R12.2), plus support or rollout projects. Robust knowledge of the Order-to-Cash cycle and its integration with Service Contracts and Install Base: OM, AR, Inventory, Advanced Pricing, and TCA. Hands-on experience with contract renewals, coverage and entitlements, billing and revenue recognition for service contracts, and counter-based billing. Understanding of key tables and APIs (e.g., OKC_K_HEADERS_B, OKS_K_HEADERS_B, CSI_ITEM_INSTANCES, and the OKS and CSI public APIs). Ability to write functional design documents and work with developers on SQL, PL/SQL, and OAF/Forms issues. Strong analytical, communication, and stakeholder management skills.

Pay: ₹1,500,000.00 - ₹1,700,000.00 per year

Work Location: Hybrid remote in Bengaluru, Karnataka

📌 EBS Contract (Bengaluru)
🏢 Classic Solutions
📍 Bengaluru