1. Job Purpose

To independently manage and supervise the complete bodyshop operations, ensuring timely vehicle repairs, high-quality workmanship, customer satisfaction, optimum manpower productivity and achievement of monthly revenue targets.

2. Key ResponsibilitiesA. Bodyshop Operations Management

- Manage day-to-day bodyshop operations and ensure smooth workflow.
- Supervise denting, painting, accident repairs and vehicle restoration activities.
- Ensure proper vehicle inspection and estimation before starting repairs.
- Allocate repair jobs to technicians according to their skills and workload.
- Monitor repair progress and ensure timely vehicle delivery.
- Ensure all vehicles undergo quality inspection before delivery.
- Maintain proper job cards, repair records and documentation.

B. Insurance & Accident Claims

- Coordinate with insurance companies, surveyors and customers for accident claims.
- Prepare and submit insurance estimates and required documentation.
- Ensure timely approval of insurance claims.
- Follow up on pending surveyor approvals and claim settlements.
- Minimise delays in insurance-related vehicle repairs.
- Ensure accurate billing and claim documentation.

C. Sales & Revenue Generation

- Achieve monthly bodyshop revenue and vehicle repair targets.
- Generate business through insurance accident cases, customer referrals and external vehicle repairs.
- Promote genuine Honda spare parts, painting services and other paid repair services.
- Improve customer retention and repeat business.
- Monitor labour revenue, spare parts consumption and overall bodyshop profitability.
- Identify opportunities to increase bodyshop business and productivity.

D. Manpower Management

- Supervise bodyshop technicians, painters, helpers and other supporting staff.




- Ensure proper allocation of duties and responsibilities.
- Monitor technician productivity and individual performance.
- Maintain staff attendance, punctuality and discipline.
- Identify training requirements and improve technical capabilities.
- Ensure adequate manpower availability and efficient utilisation.

E. Inventory & Cost Control

- Maintain adequate stock of paints, consumables and required spare parts.
- Monitor material consumption and prevent unnecessary wastage.
- Ensure proper stock records and inventory reconciliation.
- Control repair costs and improve gross margins.
- Prevent misuse, pilferage and unnecessary replacement of parts.

F. Customer Satisfaction & Quality Control

- Ensure professional customer handling and transparent repair estimates.
- Keep customers updated about repair progress and delivery timelines.
- Handle customer complaints and resolve them promptly.
- Ensure high-quality denting, painting and accident repair work.
- Maintain cleanliness and organisation of the bodyshop.
- Ensure customer vehicles are handled safely and responsibly.

G. Reporting & MIS

- Submit daily bodyshop performance reports to management.
- Maintain records of vehicles received, under repair and delivered.
- Monitor pending insurance claims and vehicles awaiting approval.
- Prepare monthly revenue, profitability and productivity reports.




- Report operational issues, manpower shortages and customer complaints to management.

3. Key Performance Indicators (KPIs)

- Monthly bodyshop revenue achievement.
- Number of vehicles received and delivered.
- Average revenue per repair order.
- Average vehicle turnaround time.
- Technician productivity and efficiency.
- Insurance claim approval and settlement cycle.
- Customer satisfaction and complaint ratio.
- Repeat repair and rework percentage.
- Spare parts and consumables cost control.
- Pending vehicles and work-in-progress management.
- Overall bodyshop profitability.

4. Qualification & Experience

- Minimum graduation preferred.
- 3–5 years of experience in automobile service/bodyshop operations.
- Experience in denting, painting and accident repair management.
- Knowledge of insurance claim procedures and surveyor coordination.
- Basic computer and MS Excel knowledge.
- Strong leadership, communication and customer-handling skills.
- Experience with two-wheeler dealerships will be preferred.

5. Authority & Accountability

The Bodyshop Manager will be responsible for:

- Daily allocation of work to technicians.
- Monitoring and controlling bodyshop operations.
- Ensuring repair quality and timely vehicle delivery.
- Managing consumables and operational requirements within approved budgets.
- Escalating major customer complaints, unusual expenses and operational issues to management.

The Bodyshop Manager will be directly accountable for the overall performance, profitability, productivity, quality and customer satisfaction of the bodyshop.

Pay: ₹25,000.00 - ₹35,000.00 per month

Perks:

- Cell phone reimbursement

Work Location: In person

📌 Body Shop Manager (Amritsar)
🏢 Aryan Honda
📍 Amritsar