12 Nov
|
Unacademy
|
Ghaziabad
12 Nov
Unacademy
Ghaziabad
Key Responsibilities
- Inbound and Outbound Calling. Handle incoming admission inquiries and make daily outbound calls to prospective students from provided databases and digital leads.
- Course Counselling. Clearly explain batch timings, syllabus coverage, faculty highlights, fee structures, and scholarship options to students and parents.
- Lead Nurturing and Follow-ups. Conduct timely follow-up calls and send course brochures via WhatsApp or email to warm leads to maximize conversions.
- Demo and Walk-in Scheduling. Book appointments for free demo classes, scholarship tests, or in-person counseling visits at the center.
- CRM and Database Management. Log every call outcome, update student status, and maintain accurate lead records in Excel or CRM software.
- Target Achievement. Meet daily calling quotas and monthly admission conversion targets while coordinating closely with academic counsellors.
Required Skills & Qualifications
- Proven Experience. 1 to 2 years of experience in tele calling, inside sales, or education counseling with a track record of meeting targets.
- Communication Skills. Fluency in English and the local regional language, paired with active listening and a polite, confident phone manner.
- Objection Handling. Ability to address parent concerns regarding fees, batch schedules, or competition with calm persuasion.
- Technical Proficiency. Working knowledge of MS Excel, Google Sheets, WhatsApp Business.
- Education. Minimum 12th pass or a Bachelor’s degree in any discipline.
Pay: ₹12,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Tele Caller Executive (Ghaziabad)
🏢 Unacademy
📍 Ghaziabad