Customer Support Executive (CSE) (Navi Mumbai)

Customer Support Executive (CSE) (Navi Mumbai)

12 Nov
|
Cognityhire
|
Navi Mumbai

12 Nov

Cognityhire

Navi Mumbai

We are seeking energetic and dynamic individuals to join our Operations team. As an Executive, you will be responsible for reaching out to potential customers, introducing our products/services, and generating leads. This role requires good communication skills, a positive attitude, and the ability to work in a quick-paced environment.

Responsibilities:

- Conduct inbound and outbound calls to potential customers from provided leads.
- Introduce and explain our products/services to prospects.
- Gather and document customer information accurately.
- Answer incoming calls from customers and address their inquiries.
- Maintain a high level of professionalism and customer service.

Eligibility Criteria:

- Age group between 18 and 32 years
- Excellent verbal communication skills.
- Strong interpersonal and persuasive skills.
- Previous experience in telemarketing or customer service is a plus.
- Ability to work independently and as part of a team.
- Basic computer skills
- Goal-oriented and self-motivated.

Qualifications:





- Eligibility requirements are as follows:

Graduate pass / BE

- Proven experience in telemarketing or a related field is advantageous.

Additional Information:

- 6 working days with a Rotational week off.
- No night shifts
- Working days: 6 days (Rotational week off)
- Shift time: 8 am - 8 pm (Any 9 hours)

Candidate profile details:

- OK with Inbound & Outbound calling
- Should be flexible for any profile and have above-average communication skills
- Should not have any employment gap /graduate fresher's can be considered.
- Undergraduate with at least 6 months of experience is ok.
- We do not provide any incentives

Pay: ₹17,000.00 - ₹27,000.00 per month

Ability to commute/relocate:

- Navi Mumbai, Maharashtra 400701: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

📌 Customer Support Executive (CSE) (Navi Mumbai)
🏢 Cognityhire
📍 Navi Mumbai

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