# Job Description – Customer Support Executive

*Location: PUNE Mumbai and BANAGLORE

*Work Mode:* Work From Office (WFO)

*Shift:* 24/7 Rotational

*Experience:* Minimum 1 Year International Voice Experience

*CTC:* ₹4.5 LPA – ₹6.5 LPA

*Transport:* 2-Way Cab available within transport boundary

## Key Responsibilities

* Handle customer queries through international voice support.

* Provide accurate information and effective resolutions.

* Maintain excellent customer service and communication standards.

* Achieve defined quality, productivity, and customer satisfaction targets.

* Follow process guidelines and company policies.

## Eligibility

* HSC / Graduate candidates can apply.

* HSC with minimum 18 months of experience.

* Minimum *1 year International Voice Process experience*.

* Excellent English communication skills.

* Strong customer service and problem-solving skills.

* Candidates comfortable with *24/7 rotational shifts*.

Pay: ₹400,000.00 - ₹650,000.00 per year

Perks:

- Commuter assistance
- Health insurance
- Provident Fund

Work Location: In person

📌 CSE (Customer Support Executive) (Mumbai)
🏢 Transcendence
📍 Mumbai