Job Description – Hospital Receptionist

Position: Hospital Receptionist

Industry: Healthcare / Hospital

Department: Front Office / Administration

Experience: 0–1 Year (Freshers with good communication skills may also apply) Languages Required: English, Hindi, and Telugu

Job Summary

We are looking for a professional, well-organised, and patient-friendly Hospital Receptionist to manage front-desk operations and provide excellent support to patients and visitors. The candidate should possess strong communication skills in English, Hindi, and Telugu, along with a polite and qualified approach to handling patients, doctors, and hospital staff.

Key Responsibilities

* Welcome and greet patients, visitors, and attendants professionally.

* Handle patient enquiries, phone calls, and appointment bookings.

* Register new patients and maintain accurate patient records.

* Coordinate appointments and consultations with doctors.

* Guide patients regarding hospital departments, services, and consultation procedures.

* Manage front-desk operations and ensure smooth patient flow.

* Maintain patient files, billing records, and necessary documentation.

* Coordinate with doctors, nurses, and administrative staff.





* Handle patient concerns and direct complaints to the concerned department.

* Maintain confidentiality of patient information and hospital records.

* Ensure the reception area remains clean, organised, and welcoming.

* Assist with basic administrative and clerical activities as required.

Required Skills & Qualifications

* Minimum qualification: Intermediate / Graduate.

* Must be fluent in English, Hindi, and Telugu.

* Excellent verbal and written communication skills.

* Professional personality with a polite and welcoming attitude.

* Good interpersonal and customer-service skills.

* Basic computer knowledge (MS Office, email, data entry).

* Ability to multitask and handle patients patiently.

* Strong organisational and time-management skills.

* Ability to work effectively in a hospital environment.

Preferred Candidate Profile

* Presentable, disciplined, and responsible.

* Patient-friendly and empathetic.

* Capable of handling difficult situations calmly.

* Punctual and committed to assigned responsibilities.

* Prior hospital or healthcare front-office experience will be an added advantage.

Work Location: In person

📌 Receptionist (Visakhapatnam)
🏢 MedVek
📍 Visakhapatnam