We are looking for an energetic and responsible F&B; Team Leader to manage daily food and beverage operations in the cinema theatre. The candidate will supervise concession counters, kitchen staff, food preparation, customer service, inventory and sales activities while ensuring smooth operations and customer satisfaction.
2. Key Responsibilities
- Supervise daily food and beverage operations at concession counters and kitchen.
- Manage and guide F&B; associates, counter staff and kitchen employees.
- Monitor food sales, beverage sales and daily revenue.
- Ensure proper handling of POS billing and Vista software transactions.
- Monitor food preparation, quality, hygiene and presentation.
- Maintain stock availability and coordinate with the store department.
- Monitor inventory, inward/outward stock and wastage control.
- Ensure FIFO (First In, First Out) and proper food storage practices.
- Handle customer complaints and resolve service-related issues.
- Prepare daily sales reports and shift handover reports.
- Ensure staff grooming, attendance and discipline.
- Monitor food safety, cleanliness and hygiene standards.
- Coordinate with Operations, Stores, Kitchen and Management teams.
- Ensure smooth service during movie intervals,
weekends and peak hours.
3. Educational Qualification
- Any Degree / Diploma in Hotel Management.
- Diploma or certification in Food & Beverage Service preferred.
- Knowledge of food safety and hygiene standards.
4. Experience
- 2–4 years of experience in F&B; operations.
- Experience in cinema theatres, multiplexes, hotels, restaurants, QSRs or food courts preferred.
- Previous team handling experience is an advantage.
5. Required Skills
- Team leadership and staff management.
- Knowledge of F&B; operations and concession sales.
- POS billing and Vista software knowledge.
- Inventory and stock management.
- Customer handling and communication skills.
- Sales monitoring and reporting.
- Food safety and hygiene awareness.
6. Additional Requirements
- Willingness to work rotational day/night shifts.
- Adaptable working hours.
- Must be available on weekends, public holidays and festival days.
- Ability to work during peak movie hours.
- Immediate joiners preferred.