Customer has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer
Your work profile
- The primary role of a manager is to make immediate, direct contributions to enhancing our clients’ competitive position and performance in ways that are distinctive, creative, and sustainable.
- Takes responsibility for own work or workstream meeting engagement/project objectives and Deloitte quality standards
- Should have good understanding of Salesforce features like lightning (LWC/AURA/LDS), integration, design frameworks, DevOps – CI / CD processes, Release management
- Design, develop and deliver Salesforce solutions using Salesforce configuration and customization
- Proactively identifies workstream risks and issues; resolves them or escalates to engagement/account leadership
- Identifies opportunities to improve the efficiency and effectiveness of key processes within a business function
Key skills required:
- Prior experience in Salesforce mandatorily.
- Should have good work experience on Sales cloud or Service cloud or Communities or Salesforce platform or Marketing cloud or Industry clouds.
- Knowledge on Heroku and e-commerce will be a plus.
- Should have good communication and should be able to handle all client communications independently.
- Extensive experience in solution design, client management, client demo, conducting design & development workshops
- Integration of Salesforce with other external Systems using standard and custom SOAP, REST API.
- Experience with Salesforce Einstein, AI, Chatbots is desirable
- Ability to understand requirements and prepare effort estimates and overall system design.
- Should have managed clients and lead a multi member team on the last few projects.
- Demonstrated project discipline and experience. Must be organized, focused, and driven toward established deliverable dates.
- Must have good working knowledge of implementation best practices on Force.com platform and Salesforce.
- Ability to develop all project related documents like system design document, use cases etc
- Handling a team and also responsible for client deliverables.
Desired Qualifications:
- 9 to 12 years of relevant experience in management or consulting oriented environment.
- At least 4-5 end to end SFDC implementation experience in India or globally
- Graduate degree (Science or Engineering) from premier institutes