The Front Office Receptionist is the first point of contact for guests, responsible for delivering excellent guest service, handling check-in/check-out, managing reservations, and ensuring smooth front office operations while maintaining professional behavior and appearance at all times.

- Greet guests professionally upon arrival and handle check-in/check-out smoothly.

- Manage reservations, cancellations, and modifications accurately.

- Handle all guest inquiries, complaints, and requests efficiently and politely.

- Coordinate with other departments (Housekeeping, F&B;, Maintenance) to ensure seamless guest experience.

- Manage calls, emails, and online communications in a timely and professional manner.

- Collect payments, handle cash,



and maintain accurate billing and guest records.

- Maintain the front desk area clean, presentable, and organized at all times.

- Follow hotel security protocols and manage emergency procedures responsibly.

Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Advantages:

- Flexible schedule
- Food provided
- Paid time off

Experience:

- Hotel: 2 years (Preferred)

Shift availability:

- Day Shift (Preferred)
- Overnight Shift (Preferred)
- Night Shift (Preferred)

Work Location: In person

📌 Hotel Receptionist (Thanjavur)
🏢 Abi’s Hotel Group
📍 Thanjavur