Position: Telecaller – Recovery Executive
Department: Collection / Recovery
Experience: 6 Months – 2 Years (Fresher can also apply)
Location: [Mention Location]
Salary: ₹12,000 – ₹20,000 per month (Based on Experience)
Job Type: Full-Time
Working Days: 6 Days a Week
Job Responsibilities:
- Make outbound calls to customers regarding pending payments and overdue dues.
- Follow up with customers for timely payment collection.
- Remind customers about outstanding balances and payment deadlines.
- Handle customer queries related to payments and dues.
- Maintain daily calling records and update customer information.
- Achieve daily and monthly collection targets.
- Communicate professionally with customers and maintain a positive approach.
Required Skills:
- Good communication skills in Hindi.
- Basic English communication preferred.
- Valuable convincing and negotiation skills.
- Basic computer knowledge.
- Ability to handle customer objections professionally.
- Target-oriented and confident personality.