WritingJob Description: Customer Support Executive – International Voice / Non-Voice ProcessJob Summary

We are hiring enthusiastic and customer-focused individuals for the position of Customer Support Executive for international voice and non-voice processes in Noida. The selected candidates will handle international customer inquiries, resolve service-related concerns, and deliver a positive customer experience through professional communication.

Key Responsibilities

- Handle international customer calls and respond to service-related queries professionally.
- Provide customer support through voice and non-voice channels, including email and chat, depending on the assigned process.
- Communicate fluently and confidently in English with international customers.
- Understand customer concerns and provide accurate information and appropriate solutions.
- Resolve customer complaints while maintaining high customer satisfaction.
- Follow process guidelines, service quality standards, and performance targets.
- Maintain accurate records of customer interactions and service requests.
- Escalate complex issues to the appropriate departments when required.
- Meet assigned productivity, quality, and customer service targets.

Candidate Requirements

- Experience: 0–5 years; freshers may apply.




- Excellent verbal and written English communication skills.
- Fluency in spoken English and a professional communication style.
- Positive listening, problem-solving, and customer-handling abilities.
- Previous BPO, customer service, or international process experience is preferred.
- Sales experience will be an added advantage.
- Graduation is not mandatory.
- Ability to work in a team-oriented and target-driven environment.
- Willingness to work according to assigned process and shift requirements.

Required Skills

- US Voice Process
- International Voice Process
- Non-Voice Process
- BPO Voice Process
- BPO Customer Service
- Customer Support
- Fluent English Communication
- Verbal and Written Communication
- International Customer Service
- Customer Query Resolution
- Complaint Handling
- Active Listening
- Problem Solving
- Travel Process Support

Job Details

- Job Title: Customer Support Executive
- Job Location: Noida, Uttar Pradesh
- Industry: BPM / BPO
- Department: Customer Success, Service & Operations
- Role Category: Voice / Blended Process
- Experience: 0–5 Years
- Employment Type: Full-Time, Permanent
- Work Schedule: 5 days per week

Pay: ₹300,000.00 - ₹500,000.00 per year

Work Location: In person

📌 Customer Support Executive – International Voice / Non-Voice (Noida)
🏢 Hirevoo
📍 Noida