12 Nov
|
Fitittude Fitness
|
Pathanamthitta
12 Nov
Fitittude Fitness
Pathanamthitta
Company: Fitittude Fitness
Position: Telecaller / Customer Relationship Executive
Location: Elavumthitta, Pathanamthitta, Kerala
Employment Type: Full-time, Office-based
Accommodation: Provided by the company (if required)
About Fitittude Fitness
Fitittude Fitness is a women's online fitness brand offering live home workout sessions and personalised nutrition support through our 90 Days Fit Mom Challenge.
Our approach focuses on home-cooked meals, sustainable lifestyle habits, and healthy weight management without weight-loss supplements. We aim to help women achieve their fitness goals through proper guidance, motivation, and continuous support.
Role Overview
We are looking for an enthusiastic and confident Telecaller to connect with potential clients, explain our fitness programmes, generate interest, and convert enquiries into registrations.
The ideal candidate should have excellent communication skills, a positive attitude, and the ability to build good relationships with prospective clients.
Key Responsibilities
- Make outbound calls to potential clients and follow up on incoming enquiries.
- Explain the 90 Days Fit Mom Challenge, including its advantages, programme structure, workout sessions, and nutrition support.
- Understand customers' fitness goals, requirements, and expectations.
- Follow up with interested leads and encourage programme registrations.
- Handle customer queries professionally and provide accurate information about the programme.
- Maintain regular follow-ups through phone calls and WhatsApp messages.
- Maintain daily call records, lead status, follow-up details, and conversion reports.
- Coordinate with the sales, dietitian, fitness trainer, and administration teams whenever required.
- Meet assigned daily calling targets and monthly conversion targets.
- Maintain a polite, professional, and customer-friendly approach.
Qualifications and Skills
- Any degree or relevant educational qualification.
- Previous experience in telecalling, telesales, customer support, or sales will be an advantage.
- Excellent communication skills in Malayalam and English.
- Knowledge of Hindi or other regional languages will be an added advantage.
- Good convincing, negotiation, and interpersonal skills.
- Basic computer knowledge and familiarity with Excel, WhatsApp, and CRM tools.
- Ability to handle customer objections and convert enquiries into registrations.
- Target-oriented, confident, organised, and self-motivated.
- Interest in fitness, health, and wellness is an added advantage.
What We Offer
- Full-time employment opportunity.
- Company-provided accommodation.
- Supportive and collaborative working environment.
- Prospect to grow within the fitness and wellness industry.
- Professional development and career growth opportunities.
Pay: ₹18,000.00 - ₹22,000.00 per month
Work Location: In person
📌 Tele Caller Executive (Pathanamthitta)
🏢 Fitittude Fitness
📍 Pathanamthitta