Job Description

Position: Telecaller Executive Intern

Location: Onsite

Duration: 3 – 6 Months

Stipend: Performance Based + Incentive

About the Role

We are seeking an energetic, goal-oriented Telecaller Executive Intern to join our growth and sales team. As a Telecaller Intern, you will be the primary point of contact between our organization and potential leads/clients. You will gain hands-on experience in cold calling, lead qualification, CRM management, sales pitching, and customer communication.

Key Responsibilities:

- Outbound Calling: Make daily outbound calls to prospective leads generated through digital marketing, website inquiries, or database lists.
- Lead Qualification: Assess prospective client needs, filter warm/hot leads, and route interested candidates/clients to senior sales counselors or account managers.
- Product/Service Presentation: Clear, articulate explanation of products, services, courses, or offerings following established call scripts and pitch frameworks.
- Follow-ups & Nurturing: Maintain a follow-up schedule via phone calls, WhatsApp, or email for leads requiring additional information or decision time.
- Data Management: Log all call details, responses, feedback, and lead status accurately in the company’s CRM / tracking sheets.
- Objection Handling: Address initial customer queries, handle objections calmly, and highlight value propositions effectively.
- Feedback & Insights:



Provide regular inputs to the marketing and sales teams on common customer objections, FAQs, and lead quality.

Qualifications & Requirements:

- Excellent verbal communication skills in English and relevant local languages (e.g., Malayalam, Hindi, etc.).
- Confident, persuasive, and pleasant phone demeanor.
- Strong active listening skills and quick learning ability.
- Basic familiarity with Google Sheets/Excel or CRM software.
- Prior experience in sales, customer service, or outbound calling is a plus, but freshers with great communication skills are welcome.

Core Skills Developed During the Internship

If you are a student or fresher taking on this internship, you will develop key business and professional skills:

- Sales Pitching & Persuasion: Learning how to capture attention in the first 10 seconds of a call.
- Objection Handling: Building resilience and quick critical thinking when prospects push back.
- Pipeline & Lead Funnel Management: Understanding how cold/warm leads move to conversion.
- Qualified Communication: Tone modulation, professional active listening, and relationship building.
- CRM & Data Hygiene: Practical experience with tools like Zoho CRM, Salesforce, HubSpot, or Google Workspace.

Pay: ₹2,000.00 - ₹15,000.00 per month

Benefits:

- Cell phone reimbursement

Work Location: In person

📌 Tele Caller Executive (Taliparamba)
🏢 HOMEROCKS
📍 Taliparamba