We are looking for a dynamic and empathetic Assistant Clinic Manager with a clinical background (BDS / BPT / Allied Health Sciences) to manage patient journeys, consult conversion, and front-office clinical operations. You will act as the primary bridge between the patients, doctors, and internal administrative departments.
Key Responsibilities:
* Patient Consultation & Onboarding: Greet walk-in and Tele-calling patients, understand their queries and requirements, and explain treatment plans clearly.
* Appointment & Flow Management: Schedule OPD/Hybrid or Online consultations, manage doctor schedules, and ensure a smooth waiting-area flow.
* Treatment Follow-ups: Coordinate pre- and post-treatment follow-ups, recovery tracking, and adherence to prescribed Excimer and Phototherapy plans.
* Conversion & Counseling: Handle patient queries regarding treatment costs, and guide them through service enrollment with empathy.
* Department Coordination: Coordinate seamlessly with doctor, billing, and lab/diagnostic teams.
* Records & Reporting: Maintain digital patient records, clinic software entries, and daily operational reports.
Desired Candidate Profile:
* Education: Degree in Dentistry (BDS) or Physiotherapy (BPT/MPT) preferred.
* Experience: Minimum 2-3 years of experience in patient care coordination, medical counseling, or healthcare front-desk management.
Skills:
- Solid communication and interpersonal skills in English and Hindi.
- Basic computer literacy (MS Office, clinic management software/EMR).
- Empathy, patience, and problem-solving abilities when dealing with patients.
Pay: ₹22,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Assistant Clinical Manager (Dentist/Physiotherapist) (Bengaluru)
🏢 Dr. Holla's Vitiligo Center
📍 Bengaluru
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