About the Company: Kochi based gate automation company

Role Overview: Looking for a proactive and organised professional to handle customer relationships, sales coordination, tendering, procurement and service operations

Position: Sales & Service Coordinator
Industry: Gate Automation / Access Control Systems
Experience Level: Mid-level (3–5 years)

Job Type: We are seeking an organized, proactive, and detail-oriented Operations Coordinator to streamline our daily workflows, installation pipelines, and technical service dispatches. In this role, you will bridge the gap between our sales team, field technicians, and supply chain vendors. You will ensure that gate automation projects—ranging from residential automated driveways to commercial security barriers—are executed on time, safely, and within budget.

Key Responsibilities:

- Manage customer relationships and service support.

- Prepare quotations, proposals and tender documents.

- Follow up on leads and coordinate with the sales team.

- Coordinate vendor purchases and compare pricing.

- Schedule project and service team activities.

- Coordinate technical teams and ensure timely service assignments and execution.

- Support daily operations and business development.

Preferred Candidate





- Experience in operations and customer relationship management.

- Strong communication, negotiation and coordination skills.

- Knowledge of quotations, tendering and procurement.

- Ability to manage teams and multiple tasks.

- Experience in Automation, Security Systems or ELV is an added advantage.

Required Qualifications

- Experience: 3–5 years of operational coordination experience, ideally within gate automation, access control, commercial security systems, HVAC, or general construction subcontracting.
- Technical Savvy: Proficiency with field service management software
- Problem-Solving Skills: Proven ability to manage logistical bottlenecks, shifting field emergencies, and supply chain constraints independently.
- Communication: Excellent interpersonal skills to navigate conversations comfortably with structural installers, fabricators, property owners, and corporate executives.

Pay: ₹15,000.00 - ₹25,000.00 per month

Advantages:

- Internet reimbursement

Ability to commute/relocate:

- Kaloor, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

- Service coordination: 2 years (Preferred)

Location:

- Kaloor, Kochi, Kerala (Preferred)

Work Location: In person

📌 Sales & Service Coordinator (Kaloor)
🏢 Tracona Solutions
📍 Kaloor