Position Overview

Minerva Academy is looking for a highly competent, proactive and result-oriented Academy Manager to oversee and manage the overall day-to-day operations of the Academy.

The Academy Manager will be responsible for ensuring the smooth, efficient and qualified functioning of the entire campus, including the management of students, trainees, parents, staff, vendors and other stakeholders. The role will involve overseeing all operational departments, ensuring strict implementation of Standard Operating Procedures (SOPs), managing budgets and expenses, achieving revenue targets, identifying cost-saving opportunities and maintaining high standards of discipline, service delivery and operational efficiency.

The ideal candidate must possess strong leadership and management capabilities, excellent organisational skills, financial and commercial acumen, and the ability to take ownership of the Academy's overall functioning.

Key Roles & Responsibilities

1. Overall Academy Operations

- Take complete responsibility for the day-to-day functioning and operations of the Academy.
- Ensure smooth coordination between all departments, including administration, hostel, mess, housekeeping, maintenance, transport, security, admissions and other operational units.
- Ensure that all facilities and infrastructure are properly maintained and utilised.
- Monitor daily operations and proactively resolve operational issues and bottlenecks.
- Ensure the Academy maintains high standards of cleanliness, hygiene, discipline, safety and overall upkeep.
- Ensure uninterrupted functioning of all essential services and facilities.

2. Student, Trainee & Parent Management

- Oversee the overall experience and welfare of students, trainees and residential occupants.
- Act as a key point of contact for parents, guardians and other stakeholders.
- Address complaints, concerns and grievances promptly and professionally.
- Ensure proper systems are in place for student management, attendance, discipline, accommodation, food, safety and general welfare.
- Ensure effective communication and coordination with parents and guardians.
- Maintain high standards of student satisfaction and service delivery.

3. Staff & Human Resource Management

- Supervise and manage all operational staff and ensure accountability at every level.
- Allocate responsibilities, monitor performance and ensure timely completion of assigned tasks.
- Conduct regular staff meetings and operational review meetings.
- Ensure adequate manpower deployment across departments and shifts.
- Monitor staff attendance, punctuality, discipline and productivity.
- Identify staffing requirements and coordinate recruitment and onboarding with the HR department.
- Establish a performance-driven work culture with clear responsibilities and accountability.

4. Revenue Generation & Business Development

- Take responsibility for achieving the Academy's assigned revenue and operational targets.
- Identify opportunities to increase revenue through admissions, training programmes, camps, residential facilities, events, tournaments and other Academy activities.
- Develop strategies to improve occupancy,



utilisation of facilities and commercial performance.
- Monitor admissions, enquiries, conversions, renewals and revenue collection.
- Ensure timely fee collection and follow-up on outstanding payments.
- Identify additional revenue streams and present proposals to management.
- Prepare periodic revenue performance reports and take corrective action wherever targets are not being achieved.

5. Financial Management, Budgeting & Cost Control

- Prepare annual and periodic operational budgets in consultation with management.
- Monitor departmental expenditure and ensure strict adherence to approved budgets.
- Identify unnecessary expenditure, wastage and opportunities for cost optimisation.
- Implement cost-cutting measures without compromising the quality of facilities, student welfare or service delivery.
- Monitor procurement, inventory, consumption and vendor expenses.
- Ensure proper utilisation of resources, manpower, equipment and infrastructure.
- Review actual expenditure against budget and report significant variances to management.
- Ensure financial discipline and cost accountability across all departments.

6. Vendor & Procurement Management

- Manage relationships with vendors, suppliers, contractors and service providers.
- Ensure timely procurement of goods and services at competitive rates.
- Monitor vendor performance, quality of supplies and adherence to agreed terms.
- Ensure proper vendor documentation, quotations, purchase approvals and procurement procedures.
- Regularly evaluate vendors and identify opportunities for better pricing and improved service delivery.
- Ensure that all procurement and expenditure follow the Academy's approved policies and procedures.

7. SOP Implementation & Compliance

- Ensure strict implementation and adherence to all approved Academy SOPs, policies and operational guidelines.
- Conduct regular inspections and internal operational audits to identify gaps and non-compliance.
- Ensure that every department follows established procedures and reporting systems.
- Take corrective action in cases of negligence, inefficiency or violation of SOPs.
- Ensure proper documentation, registers, records and reporting across all departments.
- Recommend improvements and updates to existing SOPs wherever required.
- Ensure all staff members are adequately trained and aware of their responsibilities and applicable procedures.

8. Infrastructure & Facility Management

- Oversee the maintenance and upkeep of the Academy campus, hostels, classrooms, kitchens, dining facilities, sports infrastructure and common areas.
- Ensure timely maintenance and repair of buildings, equipment, electrical systems, plumbing and other facilities.
- Monitor housekeeping, sanitation, pest control, security and waste management.
- Ensure proper utilisation and upkeep of all Academy assets.




- Coordinate preventive maintenance to minimise breakdowns and operational disruptions.

9. Reporting & Management Coordination

- Submit regular operational, financial and performance reports to senior management.
- Provide updates on revenue, expenses, admissions, occupancy, collections, staffing and other key performance indicators.
- Highlight operational challenges, financial risks and areas requiring management intervention.
- Implement management decisions and ensure timely execution of instructions.
- Develop systems for measuring departmental performance and operational efficiency.

Key Performance Indicators (KPIs)

The Academy Manager will be evaluated on measurable performance parameters, including:

- Achievement of assigned monthly and annual revenue targets.
- Cost control and adherence to approved budgets.
- Improvement in operational efficiency and resource utilisation.
- Student, trainee and parent satisfaction.
- Timely resolution of complaints and operational issues.
- Strict implementation and compliance with Academy SOPs.
- Staff productivity, attendance and departmental accountability.
- Campus maintenance, cleanliness, hygiene and infrastructure upkeep.
- Timely fee collection and reduction in outstanding dues.
- Vendor management, procurement efficiency and cost optimisation.
- Overall smooth and uninterrupted functioning of the Academy.

Desired Qualifications & Experience

- Graduate or postgraduate degree in Business Administration, Hotel Management, Operations Management or a related field.
- Minimum 5–8 years of experience in operations, facility management, institutional administration, hospitality or campus management.
- Prior experience managing large teams, residential facilities, educational institutions, sports academies or hospitality establishments will be preferred.
- Strong understanding of budgeting, financial planning, revenue generation and cost management.
- Experience in developing, implementing and monitoring SOPs and operational systems.
- Excellent communication, leadership, negotiation and problem-solving skills.
- Proficiency in MS Office, Excel, MIS reporting and operational management tools.

Ideal Candidate Profile

We are looking for a hands-on leader who can take complete ownership of the Academy's operations and ensure that every department functions efficiently and professionally.

The ideal candidate must be:

- A strong administrator with excellent leadership and people-management skills.
- Commercially aware, with the ability to understand revenue, costs, budgets and profitability.
- A proactive problem-solver who can take independent decisions within the approved framework.
- Extremely organised, disciplined and result-oriented.
- Capable of managing multiple departments and handling demanding operational situations.
- Firm in enforcing discipline, accountability and SOP compliance.
- Resourceful and innovative in identifying revenue opportunities and reducing unnecessary costs.
- Able to balance operational efficiency with the welfare and satisfaction of students and trainees.

Pay: ₹40,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Academy Manager (Sahibzada Ajit Singh Nagar)
🏢 Minerva Academy
📍 Sahibzada Ajit Singh Nagar