We are looking for enthusiastic and customer-focused Relationship Executives to handle Tamil-speaking customers through voice calls. The candidate will be responsible for maintaining customer relationships, addressing queries, providing product information, and supporting business development through effective customer communication.
Roles & Responsibilities
1. Handle incoming and outgoing customer calls in Tamil.
2. Build and maintain strong relationships with existing and prospective customers.
3. Explain company products, services, and offerings to customers.
4. Understand customer requirements and provide appropriate solutions.
5. Follow up with customers regarding renewals, enquiries, and service requests.
6. Generate business opportunities through customer interactions and follow-ups.
7. Maintain proper customer records and update call details in CRM/HRMS systems, as applicable.
8. Achieve assigned daily, weekly, and monthly performance targets.
9. Ensure high levels of customer satisfaction and skilled communication.
📌 Relationship Executive - Tamil Voice Process (Chennai)
🏢 CAFS
📍 Chennai
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