Role Overview The Field Collection Executive is responsible for ensuring the effective and timely recovery of debts while adhering to accuracy in documentation and compliance with regulatory standards. This role focuses on field collections and necessitates a high level of professionalism in client interactions. Duties and Responsibilities - Perform field visits to collect overdue debts from clients, ensuring adherence to company policies and ethical practices. - Establish and maintain productive relationships with clients to facilitate productive debt recovery. - Accurately document all collection activities, maintaining comprehensive records of interactions and outcomes. - Work collaboratively with internal teams to address and resolve any issues arising during the collections process. - Provide regular reports on the status of collections, highlighting challenges encountered and strategies for resolution.
- Stay updated on relevant banking products and services to effectively engage with clients regarding their accounts. Required Qualifications - Demonstrated knowledge of collections processes and techniques, particularly in debt recovery. - Proficient communication skills, both verbal and written, with strong interpersonal capabilities. - Proven time management skills with the ability to prioritize tasks effectively in a field setting. - Familiarity with banking products and services is advantageous. Desired Attributes - Strong problem-solving abilities coupled with a customer-oriented approach. - High integrity and professionalism in all dealings with clients and colleagues.
This job is provided by Shine.com
📌 Field Collection Executive - Field Work, Debt Collection, Debt Recovery (India)
🏢 ECH-AAR Manpower Solutions
📍 India
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