House of Pasha is looking for a confident, well-spoken and customer-focused Sales & Customer Experience Executive to manage customer enquiries and deliver a premium experience throughout the customer journey.
Key Responsibilities
● Respond to customer enquiries through Instagram, WhatsApp, phone calls and other channels. ● Understand customer requirements and recommend suitable designs and products. ● Share product details, pricing and other relevant information with prospective customers. ● Follow up with potential customers and convert enquiries into confirmed orders. ● Assist customers with sizes, measurements, customisation and order requirements. ● Maintain accurate records of customer details, enquiries and sales. ● Coordinate with the operations and production team regarding customer orders.
● Assist walk-in customers and provide a professional in-store experience. ● Build strong customer relationships while maintaining the premium standards of House of Pasha. Requirements ● Excellent communication and interpersonal skills. ● Confident, polite and skilled personality. ● Strong interest in fashion and customer service. ● Ability to understand customer needs and close sales. ● Good organisational skills and attention to detail. ● Basic knowledge of Instagram, WhatsApp and digital communication. ● Previous experience in fashion retail or sales is preferred but not mandatory.
📌 Sales Executive (Kolkata)
🏢 House of Pasha
📍 Kolkata
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