What You’ll Do
• Create Social Media content for Facebook, Instagram and Google
• Write social media copy suitable for B2B businesses in various industries including Property Management, Health, Retail, Food services, etc.
• Analyze and respond to incoming reviews
• Work directly with clients to finalize review responses Responsibilities
• Manage a portfolio of clients and their social media and review presence (often 100+ locations)
• Deliver content services on time and with high quality
• Collaborate with cross-functional teams to ensure client satisfaction
• Communicate with clients on content and review response strategies Skills
• Social media copywriting
• Attention to detail
• Cross-functional collaboration with Onboarding and Customer Success Teams Why You’ll Join Us At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.
📌 Social Media Content Specialist (Gurugram)
🏢 Birdeye
📍 Gurugram
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