KRA
- Student Engagement Officer (SEO)
• Student Engagement & Support
• Actively connect with all students to provide guidance on training and placement activities.
• Address student queries and ensure timely support throughout the training lifecycle.
• Connect to irregular students to retain them in program. Suggestions to Trainer for classes adjustments/back up classes
• Maintaining Daily Calling Progress. Prepare and submit periodic reports on student engagement, feedback, and program success rates.
• Ensuring all the students are attending classes. Attendance tracking and timely planning to retain min. 80 % student’s attendance
• Training Program Management
• Ensure the onboarding of the right candidates for the training programs.
• Collect and analyse feedback from students about training sessions to identify areas for improvement.
• Be responsible for measuring the impact of the student engagement outcomes, and feedback through all levels of the organisation




• To be responsible for all external trips and activities organised through student engagement.
• Admissions Conversion
• Follow up on admission leads to achieve admission conversion targets.
• Maintain accurate records of leads and conversions for reporting purposes.
• Centre Operations
• Support all aspects of center operations, ensuring smooth functioning and resolution of operational challenges.
• Collaborate with internal teams to address operational needs effectively.
• Communication & Reporting
• Maintain consistent communication with students regarding schedules, updates, and relevant announcements.
• Ensure that accurate and appropriate records are kept in relation to participation.
• Ensure full adherence to and implementation of the Data Protection Act

📌 Student Enagagement officer (India)
🏢 Niit Foundation
📍 India