Job Title: Relationship Manager
- Business Banking

Experience:
3 to 12years Locations: Ahmedabad,Bengaluru,Chennai,Bilaspur,Guwahati,Patna,Gangtok,Shillong

Job Description
ICICI Bank is seeking experienced and customer-oriented Relationship Managers
- Business Banking to manage and grow relationships with MSME and mid-sized corporate customers. The role involves understanding customer financial needs, offering customised banking solutions and driving business growth through deposits, loans and cross-selling opportunities.

Key Responsibilities
• Manage and strengthen relationships with existing business banking customers.
• Identify new business opportunities and acquire MSME and mid-sized corporate customers.
• Drive growth in deposit and loan portfolios.
• Understand customer financial requirements and recommend suitable banking products and services.
• Cross-sell banking products in collaboration with internal product teams.
• Monitor portfolio quality, assess business cash flows and follow up on overdue accounts.
• Conduct due diligence and ensure the quality of the loan portfolio.
• Coordinate with credit, product and service teams to provide customised financial solutions.




• Ensure timely resolution of customer queries and deliver excellent customer service.
• Identify new markets and untapped business opportunities to expand the customer base.
• Gather customer feedback and work towards achieving defined business outcomes.
• Follow the bank's philosophy of Fair to Customer, Fair to Bank. Eligibility & Skills
• MBA, Chartered Accountant, Engineer or Graduate with relevant work experience.
• Prior experience in Relationship Management across industries.
• Good understanding of banking products, deposits, loans and credit fundamentals.
• Solid business development, sales and cross-selling skills.
• Ability to understand customer requirements and assess creditworthiness.
• Excellent communication and relationship-building skills.
• Strong market knowledge and business development orientation.
• Ability to collaborate with multiple internal teams. Key Competencies
•

Education:
Graduate, MBA, CA, CMA
• Customer Relationship Management
• Business Development & Portfolio Growth
• MSME / Business Banking
• Deposit & Loan Products
• Cross-Selling
• Credit Assessment & Due Diligence
• Portfolio Management
• Customer Service & Stakeholder Management

📌 Relationship Manager- Business Banking (India)
🏢 Foundit
📍 India