Remote: Hybrid

METRICS OFFICE – ENTERPRISE REPORTING & DATA STEWARDSHIP – SENIOR MANAGER, Reporting & Data Stewardship, Colleague SVCS. & OPS RISKRole SummaryWe are seeking a highly driven Senior Manager to lead the delivery of data, analytics, and operational resilience across Colleague Services and Operations Risk & Resilience domains.This role sits at the intersection of business leadership, data engineering, and operational excellence, responsible for enabling senior stakeholders with trusted insights, building robust ELT pipelines into CDC, and shaping a high-performing team.You will play a key role in building enterprise-grade data foundations, ensuring resiliency of operations, and driving transformation through data-led decision making.What You’ll Be DoingStrategic Leadership & Stakeholder ManagementAct as a trusted advisor to senior stakeholders (Director/MD/COO level) across Colleague Services and Operations functionsTranslate complex business challenges into clear data, reporting, and resilience strategiesLead governance forums, drive decision-making, and influence operating modelsBuild robust cross-functional partnerships (Data Engineering, Product, Operations, Risk)Data Engineering & ELT Pipeline OwnershipLead the design and execution of end-to-end data pipelines (ELT) into CDC / Data Warehouse environmentsEnsure high-quality, scalable, and governed datasets aligned with enterprise data standardsWork hands-on with technologies such as Snowflake, SQL, Python, Azure, and cloud-based data platformsDrive data quality, lineage, reconciliation, and automation practicesPartner with engineering teams to optimise performance, reliability, and costOperational Risk & ResilienceDefine and embed risk & resilience frameworks across operationsIdentify key operational risks and build data-led monitoring mechanismsEnsure visibility of incidents, control gaps, and recovery capabilitiesSupport business continuity and resilience maturity improvementDrive a culture of proactive risk management using analytics and insightsColleague Services Analytics & TransformationLead analytics and reporting for Colleague Services (HR, workforce, service operations)Deliver actionable insights across workforce performance, service efficiency, and experience metricsStandardise KPI frameworks, reporting definitions, and operational dashboardsDrive transformation initiatives to improve customer experience and operational efficiencyBuilding a High-Performing TeamLead, mentor,



and develop a team of managers / analysts / data engineersEstablish clear goals, performance frameworks (WHAT & HOW), and development plansFoster a culture of accountability, innovation, and continuous improvementCoach the team on advanced analytics, stakeholder engagement, and problem solvingDriving Excellence in Data & InsightsEnsure delivery of accurate, timely, and business-critical reportingTranslate data into compelling narratives for executive audiences (ExCo-level)Drive adoption of data products and self-service analytics capabilitiesEmbed continuous improvement through automation and AI-driven insightsWhat You’ll BringExperience12+ years of experience in Data, Analytics, Operations, or Data Engineering rolesProven experience working with senior stakeholders and influencing decision-makingStrong exposure to Operations, Risk, or Service environmentsExperience building or managing enterprise data platforms / data warehousesMust possess at least a Bachelor's/College Degree, any fieldHybrid working (3 days working from office)Must be prepared to work UK/US hours as and when requiredTechnical SkillsStrong hands-on expertise in:SQL, Snowflake, PythonELT/ETL frameworks and data pipeline designCloud platformsData modelling, warehousing, and optimisationUnderstanding of data governance, data quality, and lineage frameworksLeadership & Behavioural SkillsStrong leadership presence with ability to operate at Director/MD levelExcellent communication and storytelling skillsProven ability to build and scale high-performing teamsStrategic thinking with strong execution focusComfortable operating in ambiguous, fast-paced environmentsWhy Join UsLead high-impact transformation across enterprise operationsShape the future of data-driven decision-making and resilience frameworksWork with senior leadership across multiple global functionsBuild and scale next-generation data and analytics capabilitiesCareer Stage:ManagerLondon Stock Exchange Group (LSEG) Information:Join us and be part of a team that values innovation, quality, and continuous improvement.



If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

📌 Senior Manager, Reporting & Data, Colleague Svcs. & Ops RISK (India)
🏢 LSEG Employment Services
📍 India