12 Nov
|
Astrivion Ventures Private
|
Gurugram
12 Nov
Astrivion Ventures Private
Gurugram
? WE’RE HIRING | BILINGUAL / SPANISH QUALITY ANALYST ?? Astrivion Ventures Private Limited is looking for talented and experienced Quality Analysts to join our growing team ?
Location:
Udyog Vihar, Phase 5, Gurugram ? Position: Bilingual / Spanish Quality Analyst ? Job
Responsibilities:
• Monitor and evaluate Travel PPC calls.
• Perform quality audits of inbound and outbound travel sales calls.
• Evaluate call quality, communication skills, sales pitch and customer handling.
• Assess PPC (Pay Per Call) lead quality and agent performance.
• Identify gaps and provide constructive feedback to agents.
• Ensure compliance with quality standards and process guidelines.
• Prepare daily, weekly and monthly quality reports. ?
Requirements:
• Fluency in Spanish and English.
• Experience in Quality Analysis / QA in Travel PPC or Pay Per Call processes preferred.
• Strong listening, analytical and communication skills.
• Knowledge of travel sales processes and call quality parameters. ? Interested candidates can share their updated CV at:
[email protected] ? Contact: (phone hidden) ? Know someone suitable for this role? Please share this prospect with them Join Astrivion Ventures Private Limited and grow with us
📌 BILINGUAL / SPANISH QUALITY ANALYST (Gurugram)
🏢 Astrivion Ventures Private
📍 Gurugram