Front Office Executive (India)

Front Office Executive (India)

12 Nov
|
Claritas Eye & Retina Institute
|
India

12 Nov

Claritas Eye & Retina Institute

India

About Claritas Eye & Retina Institute Claritas Eye & Retina Institute is a premium specialist eye centre at Panchsheel Enclave, South Delhi, focused on advanced retina and cataract care. The practice is led by a vitreoretinal surgeon trained at AIIMS New Delhi, the Stein Eye Institute (UCLA, USA) and the Royal College of Surgeons (UK). We aim to give every patient a calm, personal, hotel-quality experience. The Role We are looking for a Front Office Executive to be the first point of contact and the central point of coordination at our centre.

Key Responsibilities
- Answering calls, WhatsApp and walk-in enquiries courteously and professionally
- Booking and managing appointments, reminders and the daily patient schedule
- Welcoming patients and families, guiding them through their visit, and coordinating with doctors, optometrists and staff
- Sharing information on consultations, procedures, costs and insurance
- Basic billing, payments and patient records What We Are Looking For
- Fluent spoken English is a must; Hindi is also expected




- Experience in premium patient or guest care: an eye care organisation, aesthetics or dermatology clinic, premium hospital, or hospitality / hotel management background
- Polished, warm and well-mannered, with an understanding of professional conduct and how to speak to people
- Organised, calm under pressure and comfortable with computers
- Billing experience is a plus
- Living in or near South Delhi is preferred

What We Offer
- Remuneration commensurate with experience
- A chance to grow with a agile, expanding practice

How to Apply
Please send your CV directly to Dr. Mayank Bansal by email at [email protected] or on WhatsApp at +91 (phone hidden). You can also apply through LinkedIn. We prefer to meet candidates in person. Most afternoons work well. Address: Claritas Eye & Retina Institute, B2 Panchsheel Enclave, New Delhi 110017 Google Maps: https://www.google.com/maps/place/?q=place_id:ChIJ_QM0enfjDDkRwbc8c524nhc

📌 Front Office Executive (India)
🏢 Claritas Eye & Retina Institute
📍 India

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