Company Name: HeartSpace Interior Role Title: Business Head

Location:
Bhubaneswar

Job Type
Full time Experience Required: 7 – 10 Years (Must have prior leadership experience in the Interior Design & Turnkey Fit-out) Compensation: ₹1,00,000 – ₹1,50,000 per month. About HeartSpace InteriorAt HeartSpace Interior, we specialize in delivering end-to-end residential and commercial interior design solutions. From initial design concepts to complete site execution, procurement, manufacturing, and client handovers, we take pride in delivering spaces with uncompromised quality, transparency, and design excellence. As we scale our operations, we are looking for an experienced, driven, and visionary Business Head to lead overall business operations from start to finish. Position OverviewThe Business Head will take complete ownership of the company’s day-to-day operations, cross-departmental coordination (Sales, Design, CRM, Procurement, Factory Manufacturing, and Site Execution), client satisfaction, quality standards, and overall revenue execution. You will lead team heads, optimize ERP/software workflows (such as Odoo / Infurnia), maintain project schedules, enforce P&L; control, and ensure seamless delivery from lead intake to final key handover.

Key Responsibilities
1. End-to-End Operational Leadership
• Take complete ownership of site execution, design phase management, procurement workflows, and customer onboarding processes.
• Align and lead multi-functional teams: Sales, CRM, Design, Procurement, Factory Production, and Site Execution.
• Oversee site execution timelines, vendor management, and quality control to eliminate snags and ensure zero project delays. 2. Process Optimization & System Management
• Enforce and streamline standard operating procedures (SOPs) across the ERP system.




• Monitor pipeline progress across all stages: Design Form Filling -> Sales Orders -> Manufacturing Orders (MO) -> Site Execution -> Handover. 3. Financial & P&L; Oversight
• Work closely with the Accounts & CRM teams to enforce strict payment milestone schedules (Token -> 50% Procurement Payment -> 100% Pre-Installation Clearance).
• Monitor project costings, material order (MO) variances, vendor payouts, and overall profit margins per project. 4. Team Management & KRA Monitoring
• Track daily, weekly, and monthly performance (KRAs) across Sales, CRM, Design, and PM/Site Execution teams.
• Build a culture of accountability, client transparency, high-quality execution, and rapid dispute resolution. 5. Client Satisfaction & Handover Clearance
• Handle high-priority client escalations and maintain superior customer experience standards.
• Ensure formal Snag List completion, Accounts NOC, and official sign-offs before client key handovers. Requirements & Qualifications
•

Experience:
7 to 10 years of total experience in Operations, Business Management, or General Management specifically within the Interior Design, Architecture, Turnkey Contracting, or Modular Furniture industry.
•

Education:
Graduate / Postgraduate in Business Administration, Civil Engineering, Architecture, Project Management, or related fields.
• Technical Proficiency: Familiarity with interior design ERPs (e.g., Odoo, Infurnia, MS Project, or custom CRM systems).
•

Skills:
Strong leadership, site execution understanding, P&L; management, vendor negotiation, conflict resolution, and client relationship

How to Apply
Interested candidates can apply directly on LinkedIn or send their resume and to Email ID
- [email protected] or WhatsApp on (phone hidden) with the subject line "Application: Business Head
- [Your Name]".

📌 Business Head – Operations (Bhubaneswar)
🏢 Heartspace
📍 Bhubaneswar