Company Description TaxTech Solutions is a technology-driven company focused on delivering reliable and efficient communication and technology services to clients in various industries. The organization values innovation, operational excellence, and strong client relationships, creating an environment where team members can contribute meaningfully to business outcomes. TaxTech Solutions emphasizes collaboration, continuous learning, and professional growth, offering opportunities to work with modern tools and methodologies. The company is committed to providing a supportive, inclusive workplace where diverse perspectives are respected and valued. Role Description This is a full-time, on-site Telecommunications Specialist role based in Kollam. The Telecommunications Specialist will manage, monitor, and maintain telecommunications systems, including voice, data, and network communication infrastructure. Responsibilities include configuring and installing telecom equipment, diagnosing and resolving technical issues, and ensuring system performance, reliability, and security. The role involves supporting internal teams and external clients, responding to service requests, documenting issues and resolutions, and coordinating with vendors when needed.



The specialist will also participate in system upgrades, performance testing, and ongoing optimization to improve service quality and user experience. Qualifications
• Strong skills in Telecommunications Systems and general Telecommunications, including installation, configuration, and maintenance.
• Effective Communication and Customer Service skills to support users, explain technical information clearly, and build positive working relationships.
• Proficiency in Troubleshooting telecom issues, analyzing root causes, and implementing timely, practical solutions.
• Knowledge of basic networking concepts (e.g., TCP/IP, VoIP), cabling standards, and telephony protocols.
• Ability to work on-site in Kollam, manage multiple tasks, and prioritize issues in a quick-paced environment.
• Relevant technical diploma or degree in Telecommunications, Electronics, IT, or a related field; professional certifications in telecom or networking are an advantage.
• Experience with telecom monitoring tools, ticketing systems, and documenting configurations and procedures.
• Commitment to inclusive, non-discriminatory practices and collaborative teamwork.

📌 Telecommunications Specialist (Kollam)
🏢 TaxTech Solutions
📍 Kollam