Job Requirements Providing accurate and timely inputs towards preparation of regional collection forecast with detailed liquidation plan after alignment with various stakeholders Constant monitoring to ensure that all billed cases, invoices with supporting documents are sent to customers / bankers / NBFC etc Collaborate with legal, financial, and other relevant departments to resolve complex or escalated issues. Ensuring that an effective dunning process is practiced including submission of ledger balances and statement of accounts Correct allocation of payments against invoices and tracking of bank statements / unclaimed credits etc Identify sticky and problematic cases and follow suitable escalataion matrix as defined in the policies Follow-up and monitor to ensure all regional KPI's of AR , Overdue , EMD / BG / TDS and GST TDS are met Maintain positive relationships with both internal and external stakeholders. Participate in suitable digitalisation and automation projects and provide suitable inputs