Company Description Hanna Equipments (India) Pvt. Ltd. has been the local representative of Hanna Instruments in India since 2005, operating from its Navi Mumbai headquarters to support customers across the country. The company focuses on providing practical and affordable solutions for testing needs in areas such as pH, conductivity, TDS, dissolved oxygen, temperature, humidity, and specific ions via colorimeters. As an industry innovator with several firsts, including the first microprocessor-based handheld pH meter, Hanna maintains strict quality control from design to delivery. The organization is vertically integrated, avoiding subcontracting in manufacturing to ensure consistent quality. All products comply with CE directives, and production facilities are ISO 9001 certified, offering applicants a reliable and quality-driven work environment. Role Description The Sales Support for GeM Business role is a full-time, on-site position based in Navi Mumbai. The role involves supporting sales activities on the Government e-Marketplace (GeM) platform, including maintaining product listings, updating pricing and technical details, and ensuring compliance with tender and contract requirements. The selected individual will coordinate with internal sales and technical teams to prepare quotations, respond to customer inquiries, and track orders and deliveries. Daily responsibilities include managing customer communications, documenting interactions, preparing regular reports on GeM sales performance,



and assisting in resolving issues to maintain high customer satisfaction. The role also requires accurate data entry, follow-up on leads generated through GeM, and supporting process improvements for more efficient sales operations. Qualifications
• Candidates should possess strong Analytical Skills for interpreting data, monitoring GeM activities, and preparing accurate sales reports.
• 1-5 years of exp in handling GeM portfolio
• Candidates should possess Customer Service and Customer Satisfaction skills to handle inquiries, resolve issues, and maintain positive relationships with government and institutional buyers.
• Candidates should possess effective Communication skills for clear verbal and written interaction with customers, internal teams, and stakeholders on GeM-related matters.
• Candidates should possess Sales Operations skills to manage listings, support tender submissions, track orders, and assist in the overall GeM sales process.
• Proficiency in MS Office (especially Excel and Word) and familiarity with online portals or e-commerce platforms is preferred.
• Experience in government sales, institutional sales, or working with GeM or similar platforms is an advantage.
• A graduate degree in business, science, engineering, or a related field is desirable.
• Ability to work with attention to detail, manage multiple tasks, and collaborate effectively in a team environment.

📌 Sales Support for GeM Business (Mumbai)
🏢 Hanna Instruments India
📍 Mumbai