Role Type Entry-Level / Internship / Fresher Opportunity
- PAID Front Desk Position

Location:
Gurgaon Organisation: VicharHub Work Mode: Primarily in-person, with responsibilities across the centre, workshops, events, and outreach activities. If you're a Psychology graduate looking for a role where you can go beyond textbooks and gain real-world exposure to mental health, clients, community work, events, and the business side of a mental health organisation, we'd love to hear from you.

About the Role
VicharHub is looking for a Mental Health Ambassador to join our growing mental health and wellness team. This is an entry-level opportunity for a Psychology graduate or final-year Psychology student who is passionate about mental health, enjoys interacting with people, and wants hands-on exposure to the operations, outreach, and community side of a mental health organisation. As a Mental Health Ambassador, you will be one of the first points of contact for clients and community members. You will gain practical experience across client coordination, front-desk operations, initial client conversations, workshops, events, community engagement, and mental health awareness initiatives.

Key Responsibilities
Client Support & Front Desk
• Welcome and assist clients visiting the VicharHub/Echoes centre.
• Manage basic front-desk and administrative responsibilities.
• Respond to client enquiries through calls, messages, WhatsApp, and other communication channels.
• Assist clients with appointment scheduling and coordination.
• Maintain basic client records and ensure smooth communication between clients and the internal team.
• Help create a warm, respectful, and non-judgmental experience for clients. Marketing & Community Outreach
• Support VicharHub's social media and marketing initiatives.
• Assist with content ideas, mental health awareness campaigns,



and community engagement.
• Participate in outreach initiatives with colleges, schools, corporates, cafés, and other community spaces.
• Help identify and build relationships with potential community and outreach partners.
• Support promotional activities for workshops, events, and VicharHub programs. Initial Client Conversations
• Conduct structured initial conversations/check-ins with clients to understand their general concerns, expectations, and goals.
• Gather relevant information and communicate it appropriately to the clinical team for further consideration.
• Assist with the initial coordination and matching process between clients and appropriate mental health professionals.
• Follow VicharHub's confidentiality, communication, and qualified ethics guidelines. This role does not involve providing psychotherapy, diagnosis, clinical assessments, or independent clinical intervention. Workshops & Events
• Assist in planning and coordinating mental health workshops, awareness sessions, and community events.
• Support psychologists and senior team members during workshops.
• With appropriate training and supervision, participate in or conduct psychoeducation and mental health awareness activities.
• Engage with participants before, during, and after events.
• Assist with event registrations, coordination, feedback collection, and follow-ups. Team & Centre Operations
• Work closely with psychologists, counsellors, outreach teams,



and the operations team.
• Assist with day-to-day centre coordination.
• Support the team in creating a welcoming and inclusive environment.
• Take initiative in identifying ways to improve the client and community experience. Who We're Looking For
• Bachelor's degree or final-year student in Psychology / Applied Psychology / Counselling Psychology or a related field.
• Freshers and recent graduates are encouraged to apply.
• Strong communication and interpersonal skills.
• Comfortable speaking with clients and interacting with people from diverse backgrounds.
• Warm, empathetic, approachable, and non-judgmental attitude.
• Interest in mental health, community work, outreach, and awareness.
• Willingness to learn about the practical and operational side of mental health services.
• Comfortable assisting with workshops, events, and public-facing activities.
• Basic understanding of social media and digital communication is an advantage.
• Prior internship, volunteering, event, outreach, or psychology-related experience is a plus but not mandatory. What You Will Gain
• Hands-on exposure to the functioning of a mental health organisation.
• Experience in client coordination and mental health service operations.
• Exposure to psychologists, counsellors, and multidisciplinary mental health teams.
• Experience assisting with and conducting mental health awareness workshops and events.
• Understanding of client intake, referral, and clinician coordination processes.
• Exposure to marketing, outreach, partnerships, and community building.
• Opportunities to develop professional communication, interpersonal, and organisational skills.
• A chance to contribute to making mental health conversations more accessible and approachable.

📌 Mental Health Ambassador (Gurugram)
🏢 VicharHub
📍 Gurugram