The Assistant Vice President (AVP)
- Operations is responsible for leading multiple client verticals within the Revenue Cycle Management (RCM) function, driving operational excellence, client satisfaction, financial performance, compliance, and people development. The role requires strategic leadership, stakeholder management, operational governance, and achievement of key business and client outcomes.

Key Responsibilities
Operational Leadership
• Manage multiple client accounts/verticals independently.
• Drive productivity, quality, profitability, and operational efficiency.
• Establish and implement operational policies, standards, and controls.
• Lead process improvement and transformation initiatives.
• Manage organizational change, transitions, and client onboarding. Client & Business Management
• Build and maintain strong client relationships.
• Ensure delivery of agreed client KPIs and SLAs.
• Resolve complex operational and customer service issues.
• Present performance metrics and business reviews to senior leadership. Strategic Planning
• Partner with executive leadership to achieve organizational goals.




• Contribute to SBU and corporate-level strategic planning.
• Recommend recent technologies, systems, and operational frameworks. People Leadership
• Hire, coach, mentor, and develop leadership teams.
• Drive employee engagement and retention.
• Foster succession planning and career development. Compliance & Governance
• Ensure adherence to HIPAA, ISO, and organizational compliance standards.
• Maintain security and regulatory requirements across operations. Ideal Candidate A strong candidate would typically have:
• 12-15+ years in Healthcare RCM Operations
• Experience managing large teams (200+ FTEs)
• Multi-client and multi-process leadership exposure
• Strong P&L; and stakeholder management skills
• Lean Six Sigma Green Belt/Black Belt certification
• Expertise in Billing, AR, Payment Posting, Denials, Coding and Client Management Proven record of improving collections, productivity, quality, and employee engagement Interested candidates kindly send us your updated resume to [email protected]

📌 Assistant to Vice President Operations (India)
🏢 HealthRecon Connect
📍 India