Job tittle: SAP Basis Support Consultant

Experience:
10+ Years

Location:
Bengaluru, India (Remote) Work Mode: Remote Work Timings: 3:30 PM 12:30 AM IST Employment Type: Contract We re hiring for one of the top IT services companies. SPADTEK Solutions is proud to collaborate with leading IT organizations to source exceptional talent for their full-time and Contract positions. Client/Implementation Partner is a globally recognized IT services and consulting company, trusted by Fortune 500 clients and enterprises worldwide. With a strong presence across cloud, data engineering, AI, and digital transformation and is known for delivering cutting-edge solutions that drive business growth and innovation. Working on enterprise-scale projects with global clients. Exposure to next-gen technologies across cloud, data, and digital platforms. A culture that values continuous learning, collaboration, and career growth. Being part of a company consistently ranked among the top IT employers. If you are an experienced professional seeking a long-term career chance with one of the industry s most respected names, this is your chance to join top IT services company through SPADTEK Solutions. Job Overview We are looking for an experienced SAP Basis Support Consultant with 10+ years of hands-on experience in SAP Basis administration, SAP S/4HANA, and RISE with SAP environments. The consultant will be responsible for providing operational, technical, and advisory support for the client's SAP S/4HANA landscape hosted on RISE with SAP. The role involves managing system administration, monitoring performance, troubleshooting technical issues, coordinating with SAP Enterprise Cloud Services (ECS), and ensuring system stability, security, and availability. The ideal candidate should have strong SAP Basis administration expertise, prior experience in SAP AMS support, and hands-on experience working in RISE with SAP environments.

Key Responsibilities
1. SAP Basis Administration
• Provide day-to-day SAP Basis administration and technical support for SAP S/4HANA systems.
• Monitor system health, performance, availability,



and capacity across SAP landscapes.
• Manage SAP transport activities and coordinate transport movements across Development, Quality, and Production environments.
• Perform client copies, system refreshes, and post-refresh activities.
• Support SAP kernel upgrades, support package implementations, and system maintenance activities.
• Troubleshoot and resolve SAP Basis-related incidents, service requests, and technical issues. 2. RISE with SAP Operations
• Act as the primary technical liaison between the client, SAP Enterprise Cloud Services (ECS), infrastructure providers, and application teams.
• Coordinate with SAP support teams for infrastructure incidents, service requests, planned maintenance, and technical escalations.
• Manage SAP service requests through SAP Support Portal and SAP for Me.
• Ensure compliance with SAP operational procedures and agreed service-level agreements.
• Review SAP notifications, maintenance schedules, planned outages, and system updates.
• Coordinate with SAP ECS teams to ensure timely resolution of technical issues. 3. System Performance and Stability
• Proactively monitor SAP system performance, availability, and resource utilization.
• Perform performance analysis and tuning across SAP applications, databases, interfaces, and background jobs.
• Analyze workload statistics, job execution, system logs, and utilization trends.
• Identify performance bottlenecks and implement appropriate corrective actions.
• Recommend improvements to enhance system reliability, stability, and operational efficiency. 4. Integration and Technical Support




• Support SAP integrations and connectivity with third-party applications and external systems.
• Troubleshoot RFC, IDoc, Web Services, and SAP Cloud Connector-related issues.
• Analyze interface failures and coordinate with functional, development, infrastructure, and middleware teams.
• Support cross-functional technical issue resolution and ensure smooth integration between SAP and external systems. 5. Incident and AMS Support
• Handle SAP Basis incidents, service requests, and problem management activities in an AMS environment.
• Perform root cause analysis (RCA) for recurring technical issues.
• Ensure timely incident resolution in accordance with defined SLAs.
• Maintain technical documentation, operational procedures, and support reports.
• Participate in technical discussions, escalations, and service review meetings. Required Skills and Qualifications
• 10+ years of experience in SAP Basis administration and technical support.
• Strong hands-on experience with SAP S/4HANA administration and support.
• Practical experience working in RISE with SAP environments.
• Good understanding of SAP Enterprise Cloud Services (ECS) and the RISE operating model.
• Experience in SAP transport management, client copies, system refreshes, and kernel upgrades.
• Knowledge of SAP system monitoring, performance tuning, and troubleshooting.
• Experience with SAP Support Portal and SAP for Me.
• Strong troubleshooting experience in RFC, IDoc, Web Services, and SAP Cloud Connector.
• Prior experience in SAP AMS / Production Support environments.
• Excellent communication, coordination, and stakeholder management skills. Preferred Qualifications
• Experience coordinating directly with SAP ECS and infrastructure support teams.
• Exposure to SAP HANA database administration and performance monitoring.
• Experience handling SAP production environments and critical incidents.
• Knowledge of SAP system security, authorizations, and technical maintenance activities.
• Experience working in global support environments.

📌 SAP Basis Support Consultant (India)
🏢 Spadtek Solutions
📍 India