We are seeking a dedicated and motivated Travel Sales Executive to join our team, focusing on the UK process. In this role, you will be responsible for handling customer queries related to flights, hotel bookings, travel insurance, and car rentals. You will engage with customers over calls and chats, providing them with the best available deals and converting inquiries into sales. Your ability to handle calls confidently and maintain regular follow-ups will be crucial in achieving sales targets.
Key Responsibilities
- Respond to UK customer queries via calls and chats regarding travel-related services.
- Provide information on flights, hotel bookings, travel insurance, and car rentals.
- Convert inquiries into sales by offering the best available deals.
- Maintain regular follow-ups with customers to ensure satisfaction and drive sales.
- Meet and exceed sales targets set by the management. Eligibility Criteria:
- Minimum 3 years of experience in UK Voice Process Inbound/Outbound Travel Sales.
- Experience in US/UK processes is preferred.
- Candidates must have B2C offline voice sales experience; tour handling, online sales, and web sales profiles are not eligible.
- Excellent verbal and written English communication skills are essential.
- Knowledge of GDS systems (Galileo/Amadeus) is mandatory.
- Good geographical knowledge is required to assist customers effectively. This position offers a market-competitive salary package along with unlimited incentives. The
working hours
are from 2:30 PM to 11:30 PM or 6:30 PM to 3:30 AM (IST), with 5 working days a week and rotational week offs. A cab facility is available for employees. If you meet the eligibility criteria and are interested in this opportunity, please drop your CV for consideration. This job is provided by Shine.com