Role Description The Zonal Manager is a full-time, on-site role based in Kochi, responsible for managing operations, performance, and growth across an assigned region. The role includes overseeing multiple rental locations, ensuring fleet availability and utilization, and maintaining high standards of customer service. Day-to-day tasks involve monitoring operational KPIs, coordinating with branch managers, handling escalations, and ensuring compliance with company policies and local regulations. Qualifications
• Strong leadership and team management skills, with experience supervising multi-location operations or branch networks.
• Operational management skills, including resource planning, process optimization, and performance tracking in service-oriented businesses.




• Customer service and relationship management skills, with the ability to handle escalations and maintain long-term client and partner relationships.
• Analytical and problem-solving skills, with proficiency in using data and reports to drive decisions and continuous improvement.
• Bachelor’s degree in Business Administration, Management, or a related field; relevant experience in car rentals, mobility, hospitality, or retail operations is preferred.
• Ability to work in office in Kochi, travel within the zone as required, and adapt to a fast-paced, customer-focused environment.

📌 Zonal Manager (Kochi)
🏢 EVM Wheels Car & Bike Rentals
📍 Kochi