IT Operations Transformation Lead (New Delhi)

IT Operations Transformation Lead (New Delhi)

12 Nov
|
Diksha Technologies
|
New Delhi

12 Nov

Diksha Technologies

New Delhi

Role
- CSI Lead Location
- Noida Working Model-WFO Hiring: Head – AI Operations & IT Transformation

Experience:
15+ Years Domain: IT Operations | AIOps | SRE | DevOps | Agentic AI We are looking for an experienced technology leader to drive enterprise-wide IT operations transformation through AIOps, Agentic AI, and autonomous operations. Key

Skills:
• AIOps, Agentic AI & Autonomous IT Operations
• AI-driven Automation & Self-Healing Systems
• Infrastructure, SRE & DevOps Leadership
• AWS / Azure / OCI Cloud Operations
• Kubernetes & Container Orchestration
• Python / Shell Scripting & AI/ML
• ITSM & Automated Incident Management
• Observability & Reliability Engineering
• Terraform, Jenkins, Ansible & CI/CD

Key Responsibilities




• Lead enterprise-wide AI-driven IT operations transformation.
• Eliminate L1 support dependencies and reduce L2 support workload through automation.
• Implement predictive monitoring, intelligent incident management, and self-healing workflows.
• Drive cloud, infrastructure, DevOps, and SRE modernization.
• Lead technology teams, vendors, and enterprise AI adoption initiatives. Ideal Candidate: A strategic technology leader with robust hands-on AIOps, Agentic AI, infrastructure automation, and large-scale IT transformation experience.

📌 IT Operations Transformation Lead (New Delhi)
🏢 Diksha Technologies
📍 New Delhi

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