Company Description Lollino Café is a fast-growing food and beverage and hospitality brand focused on creating memorable dining experiences through distinctive flavors and warm, attentive service. Founded in 2021 under Beyond Brave Ventures LLP, Lollino has expanded into a thriving café chain with operations across Kerala, India, and Dubai, UAE, serving thousands of guests each month. The brand offers a wide range of offerings including premium cakes, continental cuisine, fusion snacks, desserts, beverages, and catering services for families, offices, and events. Each outlet is designed to reflect Lollino’s commitment to quality, community, and meaningful guest interactions. Team members joining Lollino gain opportunities to learn, grow, and contribute to a hospitality brand built on trust, consistency, and innovation. Role Description The Food and Beverage Supervisor is a full time, on-site role based at the Lollino outlet in Payyannur. This role oversees daily café operations, ensuring that food and beverage service meets brand standards for quality, speed, and presentation. The supervisor coordinates staff schedules, assigns duties, and provides coaching and guidance to team members to maintain high service standards and smooth workflows. Responsibilities include monitoring guest satisfaction, handling escalated customer concerns, supporting inventory management,



and collaborating with the kitchen and service teams to execute menu offerings and special events. The role also involves maintaining hygiene, safety, and cleanliness standards, implementing operational procedures, and supporting training for new team members. Qualifications
• Candidates should possess strong supervisory skills, including team leadership, shift management, and staff coordination.
• Candidates should possess a solid understanding of service standards and hospitality best practices, with a focus on guest satisfaction and brand consistency.
• Candidates should possess hands-on experience in food service operations, including order handling, menu knowledge, and coordination with kitchen teams.
• Candidates should possess excellent customer service skills, with the ability to manage guest interactions, resolve concerns, and foster repeat business.
• Candidates should possess clear and professional communication skills for interacting with guests, colleagues, and management.
• Additional beneficial qualifications include prior experience in café or restaurant supervision, knowledge of food safety and hygiene regulations, basic POS and inventory handling, and the ability to work flexible shifts, including weekends and holidays.

📌 Food And Beverage Supervisor (Payyanur)
🏢 Lollino
📍 Payyanur