Customer Success Executive (Legal) – IVS LawDesk IVS Softtech Pvt. Ltd.
· Kanpur branch office, Civil Lines
· Full-time

About us
IVS Softtech Pvt. Ltd. is a Kanpur-based software company, working since 2015 (STPI registered
· Microsoft CSP Partner
· Databricks Consulting & SI Partner). IVS LawDesk is our app for advocates. About IVS LawDesk IVS LawDesk is a digital diary app for advocates: clients, cases, hearings and fees in one place, with automatic hearing and payment reminders sent to clients in their own language. Launched in October 2026, it has 60+ advocates across 11 states. The role You’ll make sure every advocate who signs up in Uttar Pradesh gets set up, uses the app every day, and moves to a paid plan. What you’ll do
• Call and WhatsApp current sign-ups within 24 hours, and help them add their first clients, cases and hearings.
• Visit district courts and bar associations for demos and onboarding sessions.
• Follow trial users through their 30 days, answer questions, and guide them to the right plan.
• Run the IVS LawDesk advocate WhatsApp community for UP.




• Collect feedback and feature requests for the product team.
• Track onboarding, usage and conversions in our admin panel, and report weekly. Who we’re looking for
• LLB graduate or junior advocate. Freshers are welcome.
• Understands court routines and how advocates work.
• Fluent Hindi and good English, and confident on calls with senior advocates.
• Comfortable with smartphones, WhatsApp and Google Sheets.
• Based in or near Kanpur, and open to occasional travel within UP.

What we offer
• Fixed salary, plus incentives on paid conversions, plus travel allowance.
• Hands-on startup and legal-tech experience with the founding team.
• Growth path to Community Manager and then State Lead. Apply: send your CV on WhatsApp to +91 94507 46793, or email [email protected] Subject: “Customer Success Executive (Legal)” ? Room 409 & 411, 14/113 Padam Tower-1, Civil Lines, Kanpur 208001 General enquiries: [email protected]

📌 Customer Success Executive (India)
🏢 IVS Softtech Private
📍 India